Full-Time
BELFAST

Account Director.

About the mission

Your role as an Account Director heads up a client service team comprising of Account Managers and Account Executives. You core objective is to ensure that your client base is being serviced to an exceptional high standard.

Your responsibilities will include the management of the account team and the implementation of processes along with the identification of opportunities for up-selling all company products and services to existing clients.

You will work with the Management Team, Account Managers, Account Executives, Head of Growth, Production Coordinator, Project Team Leads as well as ensuring that Account Managers/ Executives are delivering projects, campaigns, on time and within budget.

You will be responsible for the time management and billing for all client campaigns & projects. Monthly reporting, Management meetings and the production of proposals are also a key part of your role.

Responsibilities

  • Manage a Client Service team comprising of Account Managers / Executives.
  • Coordinate Account Managers to campaigns and projects.
  • Ensure that all campaigns & projects are delivered on-time and that the reporting of client KPI’s is communicated to clients on a month by month or campaign by campaign basis (if required).
  • Communicate / meet regularly with clients and identify opportunities for upselling
  • Attend networking events / dinners to upsell company products and services.
  • Provide consultancy and advice to clients as a paid for service.
  • Measure campaign performance and deliver regular client reports.
  • Establish and maintain relationships with third parties/vendors.
  • Create and maintain comprehensive client / account management documentation.
  • Ensure that all campaign delivery time is accurately monitored, recorded and passed for invoicing.
  • From time to time you may also be asked to undertake additional related tasks.

Experience & Personality

  • Larger than life personality
  • Quirky
  • Highly Organised
  • Creative
  • Excellent leadership skills
  • Excellent communication skills
  • Advisory / Consultative capabilities

Is this you?

Think you've got what it takes? Forward your CV and reason on why it should be you to [email protected]