Case Study

Danske Making More Possible

Digital Campaigns and Customer Experience

What we did

Digital Strategy

Digital Campaigns

UI Design

UX Research & Planning

Web & App Development

 

Making More Possible for Danske Bank Customers.

We are proud to support Danske Bank UK across a range of digital services, ranging from Strategy & Research, through to Growth & Marketing and the delivery of Customer Experiences.

Danske Making More Possible

The challenge

How are we helping Danske?

We work with various strategic and tactical teams within Danske Bank to help maxmise the impact of digital on the improvement of the customer experience and growth of the business.

How do we do that?

  • Immerse ourselves in the world of financial services and fintech to help understand the market, the customer and the business.
  • Create and deliver digital campaigns across a wide range of media and social platforms.
  • Design and build web and mobile experiences which engage and convert customers.
  • Keep the Danske team ahead of the curve through the delivery of research, workshops and training.
  • Discovery Account Campaign

    Tactical Tools & Experiences

    Danske Digital Thinking

    Interactive tool to provide Danske colleagues with practical information on digital products and services and updates on wider industry developments and trends.

    Danske Life

    Connecting and engaging Danske colleagues with a mobile app to help make life and work better.

    Danske Small Biz Hub

    Website to provide useful information and tools to new and existing Danske Small Business customers.

    Supporting Sponsorships

    Providing and supporting websites and digital assets to support sponsorships and campaigns E.g. Schools Cup Rugby, Ulster Colleges GAA, Danske Smart Partnerships

    Digital Thinking Website

    Solution & Outcomes

    Keep Getting Better

    Danske Bank UK are leading their markets in Mortgages and Business Banking and maintaining a reputation as an innovator in Customer Experience. They are also using digital to evolve and continually improve the business and we working hard to help them do that.

    As the only UK nominee at the Danske Bank Group European Supplier Awards we hope we are doing a good job.
    But we are always looking for ways to improve and add value.

    Change starts here

    Want to get connected? Let's chat.

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